Description: Others have already seen the traits of a leader in you. Now is the time to polish those skills so you can hit the ground running and turn this into the opportunity for professional and personal growth it truly is. As a supervisor, your attitude and your actions will set the pace for your entire staff. Learning how to delegate, prioritize and coach effectively is key to your success.
The New Supervisor covers the fundamentals every supervisor must know to be most successful. You’ll begin by listing the challenges you anticipate and then learn how to:
• Establish a positive and consistent attitude about the work to be done
• Fit the fundamentals of leadership into your own personal style
• Address special situations that arise
• Create an action plan to put what you’ve learned to work right away
Content: Part 1: Meeting the Challenge • Anticipating the Challenge Ahead • Getting Started: Copy a Successful Supervisor • Communicating through Your Attitude • Reflecting on Self-Confidence • Taking Charge • Presenting a Strong, Effective Image • Getting Yourself and Your Staff Organized • Take a Minute to Reflect • Part 2: Fitting Four Fundamentals into Your Style • Becoming an Effective Supervisor is Like Playing Baseball • First Base: Establishing Your Authority by setting Reasonable Standards • Second Base: Getting Results through Your Staff • Third Base: Becoming an Effective Coach and Counselor • Make it Home by Becoming a confident and Respected Leader • Take a Few Minutes to Reflect • Part 3: Dealing with Special Situations • Staying Positive and overcoming the Blahs • Supervising People who used to be Peers • Solving Problems • Working with other Departments and Work Groups • Keeping Your Supervisor Happy • Resolving Mistakes • Getting a First-Rate Staff and Keeping It • Looking Ahead: Continuing Your Supervisory Taining • Appendix • Action Forms for the New Supervisor • Appendix to Part 1 • Appendix to Part 2 • Appendix to Part 3
About the Authors: Wil McKnight - He is a writer and third-generation publisher, primarily in the areas of supervisory training, vocational education, and work study. He began at the age of 10 by counting out and filling orders for outline maps, and for nearly 25 years, he published the Associated General Contractors of America’s supervisory training programs.
He has a B.A. from Carnegie Mellon (back when they called it Carnegie Tech) and an M.B.A. from Stanford. He’s written several self-study books and checklists for construction supervisors that are used by national building trades unions and contractors of every size, including companies in the ENR 400. He’s lived in Normal, IL; Pittsburgh; New York City; Palo Alto; and Hollywood Hills.
Elwood N. Chapman - After 29 years of successful college teaching, the late Elwood Chapman retired in 1977 as a professor at Chaffey College and a visiting lectures at Claremont Graduate School. He was graduate of the University of California. "Chap" was also a co-founder of Crisp Publications and was author of more than a dozen books published by Crisp.